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How Cisco IT decreased Imply-Time-to-Decision with Cisco Nexus Dashboard

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Community operations groups have at all times been beneath strain, however the upheaval attributable to the pandemic rapidly elevated the pressure. With agility, distant productiveness, collaboration, and unwavering uptime turning into extra vital than ever, community groups at the moment are reevaluating their capabilities, processes, and gear units. And lots of are realizing a reactive, break-fix method is now not viable.

The one method to meet right this moment’s continuity, availability, and safety necessities is to ascertain a proactive and predictive operational method that aligns folks, processes, and know-how. Key to those “ops of the long run” is a community and an operation’s infrastructure that gives automation, self-healing, and enhanced visibility to scale back mean-time-to-know (MTTK). Cisco Nexus Dashboard is the great platform that allows this ”true north” for operations groups’ charged with operating essentially the most vital infrastructure easily.

How two seemingly opposite truisms combine to create truth: intersection of square and circleThe present state of affairs

Operational complexity could be mapped alongside three dimensions:

  1. Scale
  2. Range of utility structure
  3. Range of workload and execution venues

Even small, incremental modifications alongside any of those dimensions (e.g. migrating a VM to public cloud) can result in an exponential enhance in downstream complexity for a community operations crew.

When one thing surprising occurs in a community – particularly a big, globally distributed surroundings like Cisco’s – it could rapidly flip right into a disjointed forensic investigation. Armed with domain-specific knowledge from domain-specific administration instruments, community operations specialists attempt to piece collectively a consolidated model of the issue and its root-cause.

“We’re a networking crew, not an information science crew. We want the flexibility to see the massive image, and if one thing goes mistaken,
we have to know precisely the place to look as an alternative of poking round and hoping to get fortunate.”
– John Banner, community architect for Cisco IT, noting the proliferation of dashboards
and the issue of correlating data amongst them. 

Generally they discover a answer on their very own, typically counting on unstructured tribal data and questioning if that they had seen the difficulty happen earlier than. Different instances they must contain a number of distributors.

Regardless, these investigations at all times take up an excessive amount of time and sources. They power community operations groups to reactively reconcile totally different variations of the reality. They usually can devolve into unproductive disputes, with finger-pointing between groups and distributors that invariably prolongs mean-time-to-resolution (MTTR)  and MTTK.

By bringing these capabilities collectively in a single product portfolio, Nexus Dashboard provides operations groups – together with NetOps, CloudOps, SecOps, and DevOps – a single, correlated model of the reality. It doesn’t simply align instruments and applied sciences, but in addition permits standardized processes that a number of groups can take part in.

Nexus Dashboard advantages for Cisco IT

If one thing goes mistaken, Nexus Dashboard pinpoints the issue and precisely exhibits what occurred, the place it occurred, and what has been impacted. It additionally supplies prescriptive and actionable suggestions for resolve the issue.

No forensic investigations. No correlation of information from spreadsheets, display pictures, and CLIs. No finger-pointing.

Only a clear understanding of the state of affairs and the flexibility to rapidly resolve it – or generally, keep away from it altogether.

Success with the Nexus Dashboard

Our personal Cisco IT was trying to rework its community operations, consolidate a rising assortment of instruments, and grow to be extra proactive and environment friendly with its processes. The crew adopted Nexus Dashboard to enhance the administration of 10 community materials, 70 community home equipment, 35,000 endpoints, and 900 functions. And the outcomes have been noteworthy:

  • Reduce time spent going back-and-forth between monitoring instruments by 50 p.c.
  • Decreased correlation efforts by 40 to 50 p.c.
  • Cut back Imply Time To Detect (MTTD) by 30 p.c.

Automation, visibility, and programmability are the hallmarks of Cisco Nexus Dashboard. And primarily based on the expertise of Cisco IT, it could dramatically enhance community operations, troubleshooting, and MTTK.

To be taught extra about Cisco IT’s use of Nexus Dashboard, learn the full case research. And in case you are struggling to piece collectively totally different variations of the reality inside your knowledge middle, check out this demo video.

 


Assets

Cisco Nexus Dashboard

Cisco Nexus Dashboard Insights

Cisco Nexus Dashboard webinars

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